Help Center

How can we help?

Find answers to common questions below. Can't find what you're looking for? Contact us.

Getting Started

Create your first resume and learn the basics.

How do I create a resume?

Click "New Resume" from your dashboard, choose a template, and start filling in your details. Our AI can help you write bullet points and summaries as you go.

Can I import my existing resume?

Yes. On the new resume page, choose "Import PDF" to upload your existing resume. Our AI will extract your information and populate the builder automatically.

How many resumes can I create?

All users — free and Pro — can create unlimited resumes.

AI Features

Get the most out of our AI-powered tools.

How does the AI writing assistant work?

The AI uses OpenAI's models to suggest professional bullet points, summaries, and job descriptions based on your role and experience. You can always edit or regenerate suggestions.

What is the ATS Checker?

The ATS (Applicant Tracking System) checker scores your resume against a job description and tells you which keywords are missing, so you can tailor your resume for each application.

What is "Roast My Resume"?

It's a Pro feature where our AI gives you brutally honest feedback on your resume — scoring it and pointing out weaknesses you might not notice yourself.

How does Interview Coach work?

Interview Coach (Pro feature) generates personalised interview questions based on your resume and target role, complete with suggested answers and coaching tips.

Billing & Plans

Understand your subscription and billing options.

What's included in the free plan?

The free plan includes unlimited resumes, 1 cover letter, 1 template, basic AI suggestions, ATS checker access, and PDF export.

What does Pro include?

Pro unlocks unlimited resumes and cover letters, all templates, full AI writing features, Roast My Resume, AI Interview Coach, and priority support.

How do I cancel my subscription?

Go to Settings → Billing and click "Cancel subscription". You keep Pro access until the end of your current billing period.

What payment methods are accepted?

We accept all major credit and debit cards (Visa, Mastercard, Amex) via Lemon Squeezy.

Exporting & Printing

Download and print your resume.

How do I download my resume as a PDF?

Open your resume, then click the "Export PDF" button in the top-right corner. The PDF will be generated and downloaded automatically.

Will my resume look the same in PDF?

Yes. We use Puppeteer to generate pixel-perfect PDFs that match the on-screen preview exactly.

Still need help?

Our support team typically responds within a few hours.

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